I know the coloring to the wires can be very confusing. I has been a very busy day and I am only getting a chance to log onto the web site now. Thank you and please let me know how you do. And after you rate my performance positively below this chat now with ok service or better rating, if you have more questions at a later time, again please get back to me here and I will help you more for no additional charge. If you run into any troubles or need more help or simply have more questions please feel free to get back to me here at any time and I will help you more. If you have voltage and still not working then replace the relay. If you don't have voltage to the relay you need to replace the oven thermostat. With the oven in a bake cycle you should have 120 volts to the relay. If here are no black and red wires check the wires on the far right of the relay. Then once you see the relay on the right you will have to set the oven to a bake cycle and check the black and red wires going to the relay. Only set meter to ac voltage and remove the lower access panel under the door. To check the relay you will first need to be very careful. You should get a decent digital one that reads both ac voltage and measures and checks continuity. You can go to your local hardware store or home depot for the meter. Please get back to me here and tell me how you did with this machine. And if you have more questions about this after positively rating me please come back to me here again at any time and I will help you more for no additional charge. Please remember to rate my performance positively below with ok service or better rating if you feel that I have helped to answer your question, If you feel that I have not helped you enough yet please don't rate negatively just come back to me here and I will help you more. If it doesn't then you can start to think about either calling for service or if you would like, replace the other components like the main board or the heating elements. Hopefully it will work for you as it does about 75% of the time. Then power the machine back on and check to see if the oven works. If the new relay has different terminal marking or different terminals in general, which can happen from time to time as viking makes updates to the relays, the relay will have a chart diagram for how you should rewire the new relay. Now just put the wires back on the new relay in the same place they were on the old one. Then remove the wires from the old relay and remove the relay.

Then take a picture of the placement of the wires on the relay or write them down for the future. Then remove the lower kick plate and access the relay. When you have the relay turn off the power to the machine by flipping off the breaker to the machine. If it doesn't please call them and they will do the research for you and send the part out to you just as quickly.

Just go to the above website and type in the part number in the part search box and the part will come up for you. You can purchase the part at they will send it out to you. Diagram part number 12 is the lower access panel you will need to remove to access the relay. Just copy and paste it to your web browser to open and view the diagram. And if you were thinking about replacing the machine, if the relay is bad and you replace it, this could save you more then $5000 for a new range.īelow is a link to the exploded view diagram of the exterior of your machine. It will be absolutely worth it for you to just buy the relay and replace it yourself and save hundreds of dollars instead of having the service company come back to do the same thing for you. The relay is part number PM010129 and should cost about $60. I suggest replacing the relay with a new one. So here is what you can do, especially if this has happened once before. Unless there is some physical damage like a burnt mark or wire damaged on it, you will not be able to see if the relay has been damaged. But if you don't have a multimeter to check the relay with it will be very hard for you to visually tell if the relay has gone bad. It is here that this oven relay will normally fail. Giving you access to the bake and broil relay. remove each one of those screws and the lower kick plate panel will fold down.

Again, there is one screw on the left and one on the right side, on thinner side of the top of the lower panel. You will need to remove the two phillps head screws on either inside of the lower kick plate panel. Behind the lower kick plate under the door is the relay I would like for you to check. The relay that you most likely had replaced is the bake and broil oven relay in the bottom front of the machine. My name is XXXXX XXXXX I am an authorized Viking service technician and I can try to help you today.

Viking range repair near me